Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 4 weeks
  • Europe : 2 - 4 weeks
  • Australia, New Zealand and Oceania : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

How do I subscribe to your email list?

http://eepurl.com/bUEXO5

What is your instagram name?

@cupcakecutiecraft

Do you do custom orders?

Yes sometimes I do. Please message me with your request.

Can I sell finished products made using your patterns?

Yes certainly but please include a link or tag to my etsy shop or social media and please no mass production. You must be selling other handmade items too and not just items made using my patterns.

Will the Swan and Flamingo heads be available as patterns soon?

Yes! They will be released sometime in 2016. Please follow me on instagram or subscribe to my newsletter to keep up to date with new pattern releases.

Do you ever need pattern testers?

Why yes I do! Sign up here for the chance to test one of my new patterns for free...
http://eepurl.com/bWG5qP

Legal imprint